Privacy policy

At Rewire Audio, we continually strive to protect the personal information on you and others as much as possible. We do that because we want to protect the fundamental right to privacy.

Here in our privacy policy you can find information about how we handle and protect personal information when you are our customer or use our services, including the website, newsletters, social media, etc.


Contact and personal information responsibility

Rewire Audio is the data controller of the personal information that we collect when you are our customer or use our services, including, rewireaudio.com, newsletters, social media, etc. At any time, you can direct an inquiry to the following points.

If your inquiry is concerning the right of access, erasure, rectification, payment, restriction, objection or data portability, please refer to the paragraph about “Your rights” first.


Company and data controller:

Rewire Audio ApS (a Danish private limited company)

Klintemarken 38

2860 Søborg

Denmark

Business Registration Number: 40848681

Jonas Napier

jon@rewireaudio.com 

Personal Data We Process & How We Use It

Types of Personal Data

Billing Information

First name

Last Name

Email

Country

Address

Zip Code

City

State  

 How We Get It

When an order form is filled out and a purchase is made.  


What We Do With it

  • Create a Simplero ID (user profile)
  • Display your First Name in certain places in the membership area and in emails
  • Send product related guides and information by email
  • Send marketing communications, where permitted
  • Calculate sales tax based on the Address 

Types of Personal Data

Persistent Identifiers

Data collected through the use of cookies and pixels from tools (such as Google Analytics and Facebook), such as:

  • Internet protocol (IP) addresses,
  • Browser type,
  • Internet service provider (ISP),
  • Referrer URL,
  • Pages views,
  • Operating system, and
  • Date/time stamp
  • Approximate location (e.g., nearest city or town) 

 How We Get It

When using our services and websites  

What We Do With it

  • Analyze how our website is used so we can improve your experience
  • Complete orders and remember your settings
  • Evaluate the success of our Marketing campaigns
  • Marketing, including facilitating tailoring of advertising you see when you are on other online services 

Who we transfer and forward personal information to

We use a number of external companies and services that handle personal information on our behalf. These are “data processors” on our behalf. For all our data processors, it is mandatory that we have entered into a data processor agreement which secures that our requirements for protection of personal information are followed.  Your personal information is only made available for processing on our behalf and for our purposes and we remain in control of the information at all times.

Rewireaudio.com are online platforms run by Simplero.com in the USA. The Simplero platform is used for the delivery of email newsletters, your registration as a user of rewireaudio.com, handling of payments and use of our services. Simplero acts as data controller on our behalf, and adheres to the principles of Privacy Shield, which secures secure collection, use and storage of personal information and exchange between EU countries and the USA.

Furthermore, rewireaudio.com uses services from Zapier.com, FOMO.com, Stripe.com, Google Analytics and Google Drive for things such as data control, analytics and payments.

In certain instances, under legitimate interest or legal obligation, we can forward  personal information to other companies or authorities. This could be insurance companies, the IRS or similar. 


Rights of the data subject

If we process personal information about you, you have a number of rights in relation to this processing. These individual rights are clarified below.

If you want to assert one of your rights, i.e. by requesting access to which personal information we process about you, you must direct your inquiry by email to jon@rewireaudio.com. When we have received the email and then verified your identity, we will fulfill your request.


The right of access

You have the right to request access to the personal information we process about you. If we process personal information about you we will send you a copy of the data.


The right to object

You have the right to object if you disagree with our processing of your personal information.  

   

The right to request restriction of processing

You have the right to request that we restrict the processing of your personal information.


The right to request erasure

You have the right to request to be erased. This right is not final, as certain information cannot be deleted due to legislation, or if the agreement and purpose give us the right to store the personal information.   


The right to request rectification

Should the personal information we process be wrong, you have the right to have it updated with the correct information. 


The right to Data Portability

You have the right to have your personal information sent to you in a machine-readable format. Please note that this only applies to personal information you yourself have given to us.


The right to withdraw consent

If the processing of personal information is based on consent, then this can be withdrawn at any time, whereby the processing ceases.


The right to complain

You are always welcome to contact Rewire Audio ApS if you have a question or want to complain about the processing of your personal information. If you are not satisfied with the answer you receive, then you have the option to complain to he Danish Data Protection Authority.  Read more at the Danish Data Protection Authority website.


Change Log

The current Privacy Policy is version 1.1 as of February 19th 2021.